In light of recent news that Konami has abandoned the XBox 360 patch for Silent Hill: HD Collection, they have offered to consider it a warranty issue. If you purchased the XBox 360 version of the Silent Hill: HD Collection, Konami is offering to exchange your game with proof of purchase.
Here are the rules:
- You must have purchased the Silent Hill HD XBox 360 version on or before August 8, 2012.
- You must have proof of purchase.
- OFFER ONLY GOOD THROUGH OCTOBER 7th, so better hurry!!!
What they will exchange your game FOR is still a mystery. Konami kept the details vague and urges those interested to contact Konami Customer Support by emailing CustomerSupport@kde-us.com or call 310.220.8330 for more info.
I am one of those personally affected by the abandoned patch so I will be sure to keep everyone updated on how the process goes! I also have a PS3 so worst case scenario I will have to count my losses and trade it in for the other console. Drat!