Konami Offers to Exchange Silent Hill HD Collection – XBox 360

Posted on by H.B. Duran

In light of recent news that Konami has abandoned the XBox 360 patch for Silent Hill: HD Collection, they have offered to consider it a warranty issue. If you purchased the XBox 360 version of the Silent Hill: HD Collection, Konami is offering to exchange your game with proof of purchase.

Here are the rules:

  • You must have purchased the Silent Hill HD XBox 360 version on or before August 8, 2012.
  • You must have proof of purchase.
  • OFFER ONLY GOOD THROUGH OCTOBER 7th, so better hurry!!!

What they will exchange your game FOR is still a mystery. Konami kept the details vague and urges those interested to contact Konami Customer Support by emailing  CustomerSupport@kde-us.com or call 310.220.8330 for more info.

I am one of those personally affected by the abandoned patch so I will be sure to keep everyone updated on how the process goes! I also have a PS3 so worst case scenario I will have to count my losses and trade it in for the other console. Drat!

10/4/12 update – I’ve begun the process of exchanging my game and you get to choose something from Konami’s game catalog. Konami will do this at no cost to you, and is even covering shipping. I’ve requested the PS3 version, so let’s see what happens!

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